The Hyatt Regency Cincinnati will only accept pre-paid packages. A $10.00 per box handling fee will apply to all shipments to or from the hotel.
Any packages delivered COD will be refused by the Hotel and no notification will be made by the Hotel to the shipper. All packages must
contain a label giving the following information:
The Hyatt Regency Cincinnati shall not be liable for safe or timely arrival of any packages sent to the Hotel by or for the Group.
It is the Group's responsibility to check on the arrival of any packages and to check to ensure that the contents are intact.
The Hotel accepts no liability for lost, stolen, or damaged goods.
If you have questions or need additional information, please email email@example.com.